Privacy Policy
1. Our Commitment to Your Privacy
Manila Casino is built on trust. Protecting your personal information is a top priority, and we handle all data with care, transparency, and full compliance with the Philippine Data Privacy Act of 2012 (RA 10173).
2. Information We Collect
To provide a smooth, secure, and enjoyable gaming experience, we may collect the following information:
- Personal Details such as your name, email address, mobile number, and date of birth during registration
- Payment Information needed to process deposits and withdrawals safely
Website Data including cookies and activity logs to improve site performance and user experience
3. How Your Data Is Used
Your information helps us to:
- Deliver uninterrupted access to games and platform features
- Process financial transactions efficiently
- Notify you about important updates, offers, and account activity
- Protect accounts through verification, fraud detection, and security checks
Meet legal and regulatory obligations
4. Information Sharing
Manila Casino does not sell or misuse player data. Information is only shared when:
- Required by law or regulatory authorities
- Necessary for payment processing and operational services
Requested by governing bodies such as PAGCOR
Data Security Measures
We use modern security technologies, including encryption and secure servers, to protect your data. While no online system is completely risk-free, we continuously strengthen our safeguards to keep your information protected.
6. Your Rights
As a player, you have full control over your personal data. You may:
- Request access to your information
- Ask for corrections or updates
- Request data removal where legally allowed
Withdraw consent for data collection, understanding that some features may become unavailable
7. Policy Updates
This Privacy Policy may be updated from time to time to reflect improvements or legal changes. Continued use of the platform means you accept the latest version.
8. Contact and Support
Our support team is always ready to assist with privacy-related questions or concerns.
Responsible Gaming
Manila Casino is committed to creating a safe, enjoyable, and responsible gaming environment where fun always comes first.
1.Play for Enjoyment
Gaming should remain a form of entertainment. While winning is exciting, responsible play means staying within your personal limits and enjoying the experience without pressure.
2.Custom Gaming Limits
Players can easily manage their activity by setting limits on:
- Deposits
- Loss amounts
- Time spent playing
These controls are available through your account settings for added peace of mind.
3.Self-Exclusion Options
If you need a break, you can activate self-exclusion for a selected period. During this time, account access and gameplay will be restricted to help you reset and refocus.
4.Know the Warning Signs
Unhealthy gaming behavior may include:
- Gambling to avoid personal stress
- Trying to recover losses through higher bets
- Spending more time or money than intended
- Hiding gaming activity
Recognizing these signs early helps maintain control.
5.Support Resources
Players seeking guidance or assistance are encouraged to reach out to:
- PAGCOR Responsible Gaming Program
- Gamblers Anonymous Philippines
- Philippine Amusement and Gaming Corporation (PAGCOR)
These organizations provide reliable education and support.
6.Age Requirement
All players must be 21 years old or above. Manila Casino enforces strict age verification to prevent underage access.
7.Stay In Control
We encourage all players to stay informed, review their habits, and play responsibly. Setting limits ensures gaming remains enjoyable and stress-free.
8.We’re Here to Help
If you need help managing your gaming activity or setting limits, our customer support team is available to assist anytime.